eAudiology encompasses educational resources and information related to telehealth in order to better facilitate the use of remote support with your patients.

Learn more about this Phonak initiative below.

The latest from eAudiology

COVID-19 crisis - BRIDGE to clinical care

Due to the local and global measures taken to tackle the COVID-19 pandemic, many patients need their hearing care professional’s support more than ever. The global restrictions on movement have called for agility and an alternative service delivery model for hearing care.

Blended Real-time Interactions and Digital-Guided Experience, or the BRIDGE model, meets those needs by incorporating best practice in hearing healthcare and eAudiology, as well as hygiene and safety measures, in a blended-care approach.



Please contact your local Phonak representative for more information about the Phonak BRIDGE to clinical care.

Support in challenging times

Back to business

Phonak is committed to support hearing care professionals in adapting to the changing conditions of delivering hearing healthcare while still adhering to the highest possible quality standards.

Learn more

Healthcare proffesional

Digital service delivery

Our eSolutions enable hearing care professionals to incorporate digital hearing healthcare services into their patient’s journey.

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Phonak e-learning courses relevant for eAudiology

An introduction to eAudiology
Danielle Glista, PhD Link

eAudiology: A review of perceptions and report on new audiological outcomes findings
Dr. Gurjit Singh Link

Digital transformation in hearing healthcare
Francois Julita Link

Knowledge is power: using eAudiology to improve hearing-related knowledge for patients, partners and professionals
Dr. Melanie Ferguson Link

Beyond theory to practice: eAudiology Consensus statement prepared by the Phonak Expert Panel
Joseph Montano, EdD Link

The use of mHealth tools to measure real/world hearing performance and hearing aid benefits
Barbra Timmer, PhD, MBA Link

eAudiology: Practical clinical application
William Campbell, MCISc Link

Remote Hearing Aid Programming: The Next Frontier
Dr. Gina Angley Link

Phonak Remote Support: Key Learnings and Practical Tips
Dr. Jean Anne Schnittker Link

Connected technologies for improved awareness, access and affordability in hearing health care
Prof. De Wet Swanepoel Link

Considerations for Graduate Training
Karen Munoz, EdD Link

Learnings from PARC on app-based HA adjustments in real-life & series wrap-up
Dr. Christine Jones Link


Patient selection & preparation

Which patients are suitable for Remote Support?

Patients who have:

  • Phonak Audéo™ Marvel, Audéo™ Paradise or Audéo™ B-Direct hearing aids
  • iPhone (iOS 12 or newer) or Android smartphone (with an operating system of 7.0 or newer)
  • Access to WiFi or 4G data

Over 16 years of age or, if below 16 years old, a parent or guardian must agree to the terms of use and the privacy policy.

ABCs of eAudiology


This is a 10-step guide series written by renowned global experts that breaks down the guidelines of eAudiology clinical implementation.

Get the guides

Patient tools

Short and easy-to-read blog posts on eAudiology and other latest developments in audiology:

eAudiology blog


Hearing care during COVID-19 coronavirus pandemic

Help protect your patients and stay connected to them during these difficult times. Five tips for hearing care professionals from Dr. Kyle Acker.

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eAudiology blog


Keeping high-risk patient at home

In this blog article, Tania Rodrigues shares her top 3 resources to help HCP’s get up to speed in meeting the audiological needs of high-risk patients remotely

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eAudiology blog


Ecologicial momentary assessment and its potential

Dr. Barbra Timmer shares the importance of using real-world information to highlight individualized hearing aid benefit beyond speech understanding.

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